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Troubleshooting

  • How do I Reset Browser, Empty Cache?

    About cache, cookies, and history Each time you access a file through your web browser, the browser cache...

    Jan 27, 2012 09:27AM PST
  • Why can't I login?

    We're sorry you're having trouble logging in. Have you tried resetting your browser? Often times, this will im...

    Jan 27, 2012 09:27AM PST
  • Why won't MerchantCircle take my email?

    If you are having trouble entering a login email or editing a login email, it's probably already on file for a...

    Jan 27, 2012 04:47PM PST
  • Why won't my blog publish?

    First, make sure this isn't a browser issue by logging out, resetting your browser and logging back in. If you...

    Jan 27, 2012 09:27AM PST
  • Why can't I add a video?

    Only videos hosted on Youtube can be uploaded to your MerchantCircle listing. Click here to learn how to uploa...

    Jan 27, 2012 09:27AM PST
  • Why can't I find my listing?

    To look for your listing visit MerchantCircle and type your business name “IN” the city and state you are loca...

    Jan 31, 2012 03:32PM PST
  • Why can't I edit my business information?

    First, view the actual listing page to see if the information appears correct on the listing page itself. If s...

    Jan 27, 2012 09:27AM PST
  • Why can't I change my phone number?

    First, check to make sure you don’t have a toll free number listed in your Business Information section. If yo...

    Jan 27, 2012 09:27AM PST
  • Why can't I create or claim a second listing?

    If you are logged into another MerchantCircle listing, you will not be able to create or claim a second listin...

    Jan 27, 2012 09:27AM PST
  • Why can't I remove Request a Quote

    Visit your Advanced Settings to remove this feature. What is Request a Quote? These button are for your Servi...

    Jan 27, 2012 09:27AM PST

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