Help Center

Merchant Support

  • What if I received a false review?

    MerchantCircle will examine reviews that are in violation of our Content Guidelines. If you believe a review ...

    Jun 05, 2012 03:51PM PDT
  • Why was I flagged?

    When a listing is flagged, it means more than one member of the community has identified your listing as a pos...

    Jun 05, 2012 03:51PM PDT
  • How to improve your search results

    Organic search results, the main results you get when you run a Google Search, are much different from paid pl...

    Jun 05, 2012 03:51PM PDT
  • How do I claim my listing?

    You can claim your business listing by visiting the business listing page and clicking the "Claim Listing" but...

    Mar 25, 2016 09:54AM PDT
  • How do I remove a duplicate listing?

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    Sep 20, 2012 01:11PM PDT
  • How do I manage and respond to Talk to Me's?

    Talk to Me's are a public channel of communication between you and your customer base or merchant network. The...

    Jun 05, 2012 03:51PM PDT
  • How do I update my billing information?

    You can update your billing information through Account Settings, under Billing Information. Keep in mind, you...

    Jun 05, 2012 03:51PM PDT
  • How do I manage my star rating?

    Star ratings may no longer be given anonymously. This means, to leave a star rating visitors must register wi...

    Jun 05, 2012 03:51PM PDT
  • About Merchant Scoring

    What is Merchant Scoring? Merchant Scoring is the ranking of business listings on MerchantCircle based on the...

    Feb 08, 2013 08:51AM PST

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